PROFESSIONAL BAKING SERVICES

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PRIVACY POLICY

Effective Date: January 1, 2026

Information We Collect:

• Contact information (name, email, phone) when you submit forms
• Service preferences and custom order details
• Website usage data through cookies and analytics
• Payment information for processing orders

How We Use Your Information:

• To provide baking services and fulfill custom orders
• To communicate about your projects and appointments
• To improve our services and website functionality
• To send promotional materials (with your consent)

Information Sharing:

We do not sell or share your personal information with third parties except as necessary to provide our services or as required by law.

Data Security:

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights:

You may request access to, correction of, or deletion of your personal information by contacting us at [email protected]

Contact Information:

For privacy-related questions, contact us at [email protected] or (602) 284-7385.

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TERMS OF SERVICE

Effective Date: January 1, 2026

Service Agreement:

By using Trusted Baking Guide services, you agree to these terms and conditions.

Custom Orders:

• 50% deposit required for all custom cake orders
• Final payment due upon pickup or delivery
• Cancellations must be made 48 hours in advance for refund
• Design changes after approval may incur additional charges

Workshop Policies:

• Registration and payment required in advance
• Cancellations 24 hours before class receive full refund
• Make-up sessions available for missed classes
• All materials and recipes included in workshop fee

Delivery and Pickup:

• Delivery available within 25 miles of Phoenix location
• Delivery fees apply based on distance and order size
• Customer responsible for providing adequate refrigeration
• Setup services available for additional fee

Liability:

We are not responsible for damage to cakes after delivery or pickup. Food allergies must be disclosed at time of order.

Intellectual Property:

Original cake designs and proprietary recipes remain property of Trusted Baking Guide.

For questions about these terms, contact [email protected]

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DISCLAIMER

Professional Services:

Trusted Baking Guide provides professional baking services for informational and culinary purposes. Results may vary based on individual skill level, equipment, and ingredients used.

Food Safety:

• All products are prepared in a facility that processes nuts, dairy, eggs, and gluten
• Customers with severe allergies should consult before ordering
• Proper storage and handling instructions will be provided
• We follow all local health department guidelines

Workshop Disclaimer:

Baking workshops are educational in nature. Individual results may vary. We are not responsible for outcomes when techniques are applied outside of supervised instruction.

Custom Design Limitations:

While we strive to match your vision exactly, some design elements may be limited by food safety requirements, structural integrity, or ingredient availability.

Weather and Event Considerations:

Extreme weather conditions may affect delivery schedules and cake stability. We will work with you to find suitable alternatives when necessary.

Photography:

We reserve the right to photograph our work for marketing purposes unless specifically requested otherwise.

No Warranty:

Services are provided as-is without warranty of any kind, express or implied.

Last updated: January 1, 2026